[{"data":1,"prerenderedAt":536},["ShallowReactive",2],{"site-data":3,"site-navigation":94,"i-simple-icons:linkedin":121,"i-simple-icons:x":127,"i-lucide:chevron-down":129,"i-lucide:menu":131,"customer-stories-landing":133,"customer-stories-list":222,"i-lucide:arrow-right":526,"i-lucide:arrow-up-right":528,"i-lucide:arrow-left":530,"i-lucide:play":532,"i-lucide:quote":534},{"id":4,"appleTouchIcon":5,"canonicalUrl":6,"companyName":7,"contact":8,"extension":13,"favicon":14,"logo":15,"logoInverse":16,"meta":17,"navigation":18,"ogImage":79,"primaryCta":80,"social":82,"stem":91,"tagline":92,"__hash__":93},"site\u002Fsettings\u002Fsite.yml","\u002Fimages\u002Fbrand\u002Fwebclip.png","https:\u002F\u002Fheartlab.com","HeartLab",{"email":9,"emailHref":10,"address":11,"mapUrl":12},"hello@heartlab.com","mailto:hello@heartlab.com?subject=New%20Web%20Inquiry","305 \u002F 150 Karangahape Road, Auckland 1010, New 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platform, connecting teams and technology.","j9-NcdQkCC5lc5VupMcrQ9LBbJY5eYehldMOj_Mryyc",{"primary":95,"footer":104},[96,97,98],{"label":21,"to":22},{"label":24,"to":25},{"label":27,"children":99},[100,101,102,103],{"label":30,"description":31,"icon":32,"to":33},{"label":35,"description":36,"icon":37,"to":38},{"label":40,"description":41,"icon":42,"to":43},{"label":45,"description":46,"icon":47,"to":48},{"product":105,"company":108,"resources":112,"legal":117},[106,107],{"label":21,"to":22},{"label":53,"to":54},[109,110,111],{"label":30,"to":33},{"label":40,"to":43},{"label":45,"to":48},[113,114,115,116],{"label":61,"to":25},{"label":35,"to":38},{"label":64,"to":65},{"label":67,"to":68},[118,119,120],{"label":71,"to":72},{"label":74,"to":75},{"label":77,"to":78},{"left":122,"top":122,"width":123,"height":123,"rotate":122,"vFlip":124,"hFlip":124,"body":125,"hidden":126},0,24,false,"\u003Cpath fill=\"currentColor\" d=\"M20.447 20.452h-3.554v-5.569c0-1.328-.027-3.037-1.852-3.037c-1.853 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These stories share the challenges customers set out to solve, how they were introduced to HeartLab, and what their teams reported after making the change.",[139,148,150],{"id":149},"hear-why-our-customers-chose-heartlab","Hear Why Our Customers Chose HeartLab",[152,153],"customer-video",{"location":154,"name":155,"organization":156,"poster":157,"quote":158,"video":159},"Australia","Thomas Mahoney","Head of National Non-Invasive Testing, Advara HeartCare","\u002Fimages\u002Fcustomer-stories\u002Fadvara-heartcare-cover.webp","HeartLab is helping us reduce mortality when it comes to heart disease.","\u002Fvideos\u002Fadvara-heartcare.webm",[152,161],{"location":162,"name":163,"organization":164,"poster":165,"quote":166,"video":167},"United Kingdom","Dr. Matthew Balerdi","Consultant Imaging Cardiologist","\u002Fimages\u002Fcustomer-stories\u002Fbalerdi-cardiology-cover.webp","Creating end-to-end processes and connected systems is the key to generating excellent care.","\u002Fvideos\u002Fbalerdi-cardiology.webm",[139,169,171],{"id":170},"read-what-our-customers-are-saying","Read What Our Customers are Saying",{"title":173,"searchDepth":174,"depth":174,"links":175},"",2,[176,177,178],{"id":141,"depth":174,"text":142},{"id":149,"depth":174,"text":150},{"id":170,"depth":174,"text":171},{"eyebrow":180,"title":181,"primaryLabel":67,"primaryTo":68,"tone":182},"Equipped for independent and multi-site clinics","Ready to build a customised imaging workflow for your practice?","aurora","First-hand accounts of how independent clinics and multi-site cardiology groups use HeartLab in their imaging and reporting workflows.","md",{"theme":186,"title":187,"primaryLabel":188,"primaryTo":189,"secondaryLabel":190,"secondaryTo":191},"meadow","How Cardiology Teams Work With HeartLab","Watch Now","\u002Fcustomer-stories#hear-why-our-customers-chose-heartlab","Read Their Stories","\u002Fcustomer-stories#read-what-our-customers-are-saying",{},{"title":61,"description":183},"customer-stories",[196,201,206,211,216],{"quote":197,"name":198,"organization":199,"image":200},"With HeartLab enabling remote access from anywhere with WIFI coverage, it has become critical to our ability to provide patient care — especially in the rural clinics I visit in the Northern Territory, Australia. The reporting cardiologist may be thousands of kilometres away in one location while I’m capturing echocardiograms out in the field, yet we can collaborate in near real-time and act quickly to admit a patient when needed.","Alex Kaethner","Strong Hearts","\u002Fimages\u002Ftestimonials\u002Falex-kaethner.avif",{"quote":202,"name":203,"organization":204,"image":205},"HeartLab’s solution to echocardiogram reporting is, by far, the most tailored and comprehensive approach available today. We highly recommend them.","Dr. Andris Ellims","Cardiologist | Victoria Heart","\u002Fimages\u002Ftestimonials\u002Fandris-ellims.avif",{"quote":207,"name":208,"organization":209,"image":210},"HeartLab and its personable team has been incredibly easy to work with from early implementation to daily use. We appreciate the completely customizable templates and user-friendly platform that meets the needs of our busy imaging lab.","Hannah Sutterfield","West Michigan Cardiology","\u002Fimages\u002Ftestimonials\u002Fhannah-sutterfield.avif",{"quote":212,"name":213,"organization":214,"image":215},"We have been using HeartLab since the beginning and we’ve never looked back! Innovative, intuitive, progressive, reliable and dependable. HeartLab is substantially better than any other echocardiography system I’ve used.","Will Robinson","CardioLabs","\u002Fimages\u002Ftestimonials\u002Fwill-robinson.avif",{"quote":217,"name":218,"organization":219,"image":220},"Before we started to use HeartLab for its cloud-based cardiology imaging capabilities, our workflow was very fragmented. HeartLab has changed all that and brought a new level of efficiency and collaboration to our practice. Plus its customer service is amazing. I have no hesitation in recommending HeartLab.","Sean Priestly","Gippsland Cardiac Tech","\u002Fimages\u002Ftestimonials\u002Fsean-priestly.avif","hxXUCfKpq1Ar8syVLqflXT8K6zLvmsC1JoOOETcXVlI",[223,318,432],{"id":224,"title":225,"author":226,"body":227,"coverImage":308,"coverImageAlt":244,"description":309,"draft":124,"extension":184,"hideCover":126,"location":310,"meta":311,"navigation":126,"path":312,"publishedAt":313,"seo":314,"stem":315,"type":316,"__hash__":317},"posts\u002Fcustomer-stories\u002Fcvs.md","Cardio Vascular Services",null,{"type":136,"value":228,"toc":301},[229,233,236,239,248,252,259,262,265,268,272,277,280,283,287,292,296],[139,230,232],{"id":231},"a-multi-site-cardiology-practice","A multi-site cardiology practice",[144,234,235],{},"Cardio Vascular Services (CVS) is a private cardiology practice operating across Victoria and Western Australia. The practice conducts about 15,000 echo studies each year across 10 clinics.",[144,237,238],{},"We spoke with CEO and founder Dr Phillip Currie about working with echocardiograms across a distributed practice, and why CVS selected HeartLab for cardiology imaging and storage. Dr Currie has worked in cardiology for more than 40 years in the United States and Australia.",[240,241,245],"story-quote",{"attribution":242,"image":243,"imageAlt":244},"Dr. Phillip Currie, CEO and Founder","\u002Fimages\u002Fcustomer-stories\u002Fdr-phil-currie.avif","Dr Phillip Currie, CEO and founder of Cardio Vascular Services",[144,246,247],{},"\"The fact I’m no longer tied to one location to view studies and create reports, and I can recall images in real-time and easily share them with my colleagues, has changed my life for the better.\"",[139,249,251],{"id":250},"what-prompted-cvs-to-look-for-a-new-platform","What prompted CVS to look for a new platform?",[144,253,254,258],{},[255,256,257],"strong",{},"Dr Currie:"," Our team went in search of a cloud-based PACS solution that we could rely on for the next few years. After thorough formal evaluation of a number of products we settled on HeartLab. It overcame many of the difficulties we have endured with older technology where providing excellent patient care required much greater effort, and was time consuming and labor intensive.",[144,260,261],{},"Sharing studies with specialists outside the organization, e.g. structural interventionalists, cardiothoracic surgeons, and at MDT meetings, is seamless and instantaneous with a link-regardless of their location.",[144,263,264],{},"Being able to view studies in progress instantaneously, location-independent, with the technologist has significantly added in helping to ensure a more comprehensive and relevant study and allows immediate diagnosis and direct patient management. Previously we were tethered to one office-based monitor to view the studies because the system was on-premise and not in the cloud. Getting around this was another factor in our search.",[144,266,267],{},"Finally, the ability to perform instantaneous side-by-side dual monitor comparison with prior studies on a patient so we can evaluate serial changes is incredibly useful. Previously it was an arduous and time-consuming process to retrieve the old studies from archival servers. With HeartLab, each and every old study is only a single click away and side-by-side comparison is very quick and intuitive.",[139,269,271],{"id":270},"how-has-heartlab-changed-the-day-to-day-workflow","How has HeartLab changed the day-to-day workflow?",[144,273,274,276],{},[255,275,257],{}," I personally review about 30 studies a day, and HeartLab has brought so much efficiency and speed to my workflow. The images download and play instantly and I can scroll rapidly through playing clips, and can access them from any connected device. My productivity has never been better!",[144,278,279],{},"The real-time display — in high resolution — and instant load and play, are at the heart of the value proposition in my opinion. When I’m presenting in multi-disciplinary meetings, I can manipulate the studies at the correct speed which is another big advantage.",[144,281,282],{},"And it’s a comprehensive, elegant solution from a PACS perspective.",[139,284,286],{"id":285},"what-has-the-support-experience-been-like","What has the support experience been like?",[144,288,289,291],{},[255,290,257],{}," The team is very agile and super responsive to our requests and very open to feedback. They are great to work with and they are continuing to enhance the platform.",[139,293,295],{"id":294},"would-cvs-recommend-heartlab","Would CVS recommend HeartLab?",[144,297,298,300],{},[255,299,257],{}," Absolutely. HeartLab is an incredibly solid product from the point of view of display and measurement. The ability to customize reporting templates is also very useful. The fact I’m no longer tied to one location to view studies and create reports, and I can recall images in real-time and easily share them with my colleagues, has changed my life for the better.",{"title":173,"searchDepth":174,"depth":174,"links":302},[303,304,305,306,307],{"id":231,"depth":174,"text":232},{"id":250,"depth":174,"text":251},{"id":270,"depth":174,"text":271},{"id":285,"depth":174,"text":286},{"id":294,"depth":174,"text":295},"\u002Fimages\u002Fcustomer-stories\u002Fcvs-cover.webp","Dr Phillip Currie explains how Cardio Vascular Services uses HeartLab across 10 clinics for reporting, image access, and study sharing.","Victoria and Western Australia",{},"\u002Fcustomer-stories\u002Fcvs","2026-07-16",{"title":225,"description":309},"customer-stories\u002Fcvs","customer-story","GhVMtc7yhks51sWdWojis1kt3hHrVWxzvcU08R7x0wg",{"id":319,"title":320,"author":226,"body":321,"coverImage":423,"coverImageAlt":424,"description":425,"draft":124,"extension":184,"hideCover":126,"location":426,"meta":427,"navigation":126,"path":428,"publishedAt":313,"seo":429,"stem":430,"type":316,"__hash__":431},"posts\u002Fcustomer-stories\u002Fvictoria-heart.md","Victoria Heart",{"type":136,"value":322,"toc":416},[323,327,330,333,340,344,350,352,357,360,367,372,378,381,386,389,395,397,402,406,411],[139,324,326],{"id":325},"a-growing-cardiology-clinic-in-melbourne","A growing cardiology clinic in Melbourne",[144,328,329],{},"Victoria Heart is a cardiology clinic in central Melbourne that serves several large residential centres. As the practice grew, its team began looking for a more efficient way to manage and report echocardiograms.",[144,331,332],{},"Victoria Heart selected HeartLab as its cardiology PACS. We spoke with director Dr Andris Ellims and sonographer Shona Evans about the previous workflow, the transition to HeartLab, and their experience since implementation.",[240,334,337],{"attribution":203,"image":335,"imageAlt":336},"\u002Fimages\u002Fcustomer-stories\u002Fdr-andris-ellims.webp","Dr Andris Ellims, director of Victoria Heart",[144,338,339],{},"“HeartLab’s solution to echocardiogram reporting is, by far, the most tailored and comprehensive approach available today. We highly recommend them.”",[139,341,343],{"id":342},"what-prompted-victoria-heart-to-look-for-a-new-platform","What prompted Victoria Heart to look for a new platform?",[144,345,346,349],{},[255,347,348],{},"Dr. Ellims:"," As our practice grew, we realised that we needed a better way of managing and reporting our echocardiograms. Many of our day-to-day tasks were completed manually, and this took up a lot of staff time that could have been spent with patients. We used to use USB drives for data storage, and our numerical data was typed manually into echo reports. This old workflow was time-consuming and unreliable, with minimal integration with our practice management software.",[139,351,271],{"id":270},[144,353,354,356],{},[255,355,348],{}," After several months of researching and trialing several more established cardiology PACS platforms, we were disappointed that we were unable to find a solution that met our needs.",[144,358,359],{},"We were introduced to HeartLab, and after a productive initial meeting, we collaborated to develop a tailored workflow that has dramatically simplified and improved our echocardiogram reporting workflow.",[144,361,362],{},[363,364],"img",{"alt":365,"src":366},"Victoria Heart cardiology clinic interior in Melbourne","\u002Fimages\u002Fcustomer-stories\u002Fvictoria-heart-clinic.webp",[144,368,369,371],{},[255,370,348],{}," Our studies’ images are now seamlessly transferred to the cloud for secure remote reporting, and our reports are auto-populated with numerical data, saving time for our sonographers. Completed reports are automatically added to our practice management software for rapid e-distribution.",[144,373,374,377],{},[255,375,376],{},"Shona:"," Since moving to HeartLab, I have been able to shift my focus from data entry to patient care, which has significantly improved my productivity and workflow. The daily patient worklist is automatically populated onto Echo Machines, and measurements are auto populated from the Echo Machine to HeartLab, which has saved me a significant amount of time for each patient.",[144,379,380],{},"Uploading studies to HeartLab is essentially immediate upon ending an exam, and study review is seamless with great offline measurement tools. This means we no longer need to re-measure data or make changes on the Echo machine but can end the exam and perform post-processing analysis either immediately or later.",[144,382,383,385],{},[255,384,376],{}," HeartLab has also improved our urgent patient care processes. Echo studies can be reviewed immediately by the reporting cardiologist from anywhere with internet access. This assists in the urgent patient setting and when patients have a same-day review with the cardiologist. Additionally, offsite health professionals can be provided with secure and protected one-off\u002Flimited-time access to view a specific patient echocardiogram.",[144,387,388],{},"Our practice utilized the share feature recently with a patient admitted to the hospital urgently, and the treating medical team could review the exam and provide the appropriate care expediently.",[144,390,391],{},[363,392],{"alt":393,"src":394},"Victoria Heart sonography and cardiology team","\u002Fimages\u002Fcustomer-stories\u002Fvictoria-heart-team.webp",[139,396,286],{"id":285},[144,398,399,401],{},[255,400,348],{}," The team at HeartLab have been wonderfully responsive at all stages of implementation of their software at our practice. Any issues are addressed promptly, including after hours. We have been particularly impressed by how well requests and suggestions specific to our practice have been incorporated into the HeartLab software.",[139,403,405],{"id":404},"would-the-victoria-heart-team-recommend-heartlab","Would the Victoria Heart team recommend HeartLab?",[144,407,408,410],{},[255,409,348],{}," HeartLab’s solution to echocardiogram reporting is, by far, the most tailored and comprehensive approach available today. We highly recommend them.",[144,412,413,415],{},[255,414,376],{}," Absolutely and resoundingly yes. The breadth and quality of the system allow growth and future proofs expansion of Clinic services. HeartLab, from my perspective, has definitely improved my day-to-day workload as a Cardiac Sonographer in a busy Cardiology Practice.",{"title":173,"searchDepth":174,"depth":174,"links":417},[418,419,420,421,422],{"id":325,"depth":174,"text":326},{"id":342,"depth":174,"text":343},{"id":270,"depth":174,"text":271},{"id":285,"depth":174,"text":286},{"id":404,"depth":174,"text":405},"\u002Fimages\u002Fcustomer-stories\u002Fvictoria-heart-cover.webp","A clinician reviews an echocardiogram on a laptop at Victoria Heart","Victoria Heart’s cardiology team describes how HeartLab fits into its reporting workflow, from data capture to remote review.","Melbourne, Australia",{},"\u002Fcustomer-stories\u002Fvictoria-heart",{"title":320,"description":425},"customer-stories\u002Fvictoria-heart","3mgFYw3oLjTkx7dyeYgVyvEvWscS1fdFN87Qq2k2mH8",{"id":433,"title":209,"author":226,"body":434,"coverImage":517,"coverImageAlt":518,"description":519,"draft":124,"extension":184,"hideCover":126,"location":520,"meta":521,"navigation":126,"path":522,"publishedAt":313,"seo":523,"stem":524,"type":316,"__hash__":525},"posts\u002Fcustomer-stories\u002Fwest-michigan-cardiology.md",{"type":136,"value":435,"toc":510},[436,440,443,450,454,460,463,466,472,474,479,482,485,488,494,496,501,505],[139,437,439],{"id":438},"a-three-office-cardiology-practice","A three-office cardiology practice",[144,441,442],{},"West Michigan Cardiology operates three offices in the United States and conducts around 9,000 to 10,000 studies a year. Lead sonographer Hannah Sutterfield worked with Dr Singh to evaluate and select a PACS and reporting system. At the time of this interview, West Michigan Cardiology had been using HeartLab for about a year.",[240,444,447],{"attribution":445,"image":446,"imageAlt":445},"Hannah Sutterfield, Lead Sonographer","\u002Fimages\u002Fcustomer-stories\u002Fhannah-sutterfield.avif",[144,448,449],{},"“HeartLab and its personable team has been incredibly easy to work with from early implementation to daily use. We appreciate the completely customizable templates and user-friendly platform that meets the needs of our busy imaging lab.”",[139,451,453],{"id":452},"what-prompted-west-michigan-cardiology-to-look-for-a-new-platform","What prompted West Michigan Cardiology to look for a new platform?",[144,455,456,459],{},[255,457,458],{},"Hannah:"," One of our biggest challenges was reporting — it was a painstaking and frustrating process. Reports had to be handwritten and reviewed in person by a cardiologist before being typed up on a computer, because our echocardiograms were only accessible in the location and on the machine the exam was performed on. This also meant many measurements had to be calculated manually, which added to the already time-consuming process.",[144,461,462],{},"And we had to deal with the challenges that our storage solutions created. In the past, all of our images were stored on hard drives which made it tedious and slow to retrieve them.",[144,464,465],{},"Another issue we faced was the IAC requirement that all accredited sites needed to have a PACS in place as of January 2024 — so this provided a timeframe by which we had to make changes.",[144,467,468],{},[363,469],{"alt":470,"src":471},"West Michigan Cardiology office exterior","\u002Fimages\u002Fcustomer-stories\u002Fwest-michigan-office.avif",[139,473,271],{"id":270},[144,475,476,478],{},[255,477,458],{}," We’ve experienced incredible time savings and increases in efficiency. The fact that we can now read any study on virtually any connected device has made a huge difference to our teams. We can view reports same-day, and on occasion, the doctor can even review the findings with the patient during their initial visit!",[144,480,481],{},"HeartLab automates measurements which means we are saving at least 10 minutes per study, and across our four sonographers, I’d estimate each of them is getting an hour back in their day. And if we need to remeasure or take new measurements, it’s really easy to go back into the system to do that.",[144,483,484],{},"What’s more, the fact we could customize our own reporting templates has been huge. We worked on about 20 different templates upfront which has made life even easier.",[144,486,487],{},"And recalling studies from a patient’s prior visit, is right at our fingertips. In the past, it was so cumbersome to access these that we often relied solely on the written report. I want to stress how convenient it is to pull up past echos on our patients. This is one of my favorite features. We can easily view the report or images by themselves, in a new tab, and do side by side comparisons if needed.",[144,489,490],{},[363,491],{"alt":492,"src":493},"West Michigan Cardiology clinical team","\u002Fimages\u002Fcustomer-stories\u002Fwest-michigan-team.avif",[139,495,286],{"id":285},[144,497,498,500],{},[255,499,458],{}," The whole team has been incredibly responsive to any requests or questions we’ve had. HeartLab has been great to work with.",[139,502,504],{"id":503},"would-west-michigan-cardiology-recommend-heartlab","Would West Michigan Cardiology recommend HeartLab?",[144,506,507,509],{},[255,508,458],{}," Without hesitation. HeartLab’s cardiology imaging platform has transformed the way we work and removed so many of the frustrations we used to deal with every day.",{"title":173,"searchDepth":174,"depth":174,"links":511},[512,513,514,515,516],{"id":438,"depth":174,"text":439},{"id":452,"depth":174,"text":453},{"id":270,"depth":174,"text":271},{"id":285,"depth":174,"text":286},{"id":503,"depth":174,"text":504},"\u002Fimages\u002Fcustomer-stories\u002Fwest-michigan-cover.webp","A sonographer reviews an ultrasound image during an examination","Lead sonographer Hannah Sutterfield describes how West Michigan Cardiology uses HeartLab across three offices for reporting and study review.","Michigan, USA",{},"\u002Fcustomer-stories\u002Fwest-michigan-cardiology",{"title":209,"description":519},"customer-stories\u002Fwest-michigan-cardiology","p2BV7M4Qw4_Rj5MGMXksRsoksoJiBbS4C50hYuxw5e4",{"left":122,"top":122,"width":123,"height":123,"rotate":122,"vFlip":124,"hFlip":124,"body":527},"\u003Cpath fill=\"none\" stroke=\"currentColor\" stroke-linecap=\"round\" stroke-linejoin=\"round\" stroke-width=\"2\" d=\"M5 12h14m-7-7l7 7l-7 7\"\u002F>",{"left":122,"top":122,"width":123,"height":123,"rotate":122,"vFlip":124,"hFlip":124,"body":529},"\u003Cpath fill=\"none\" stroke=\"currentColor\" stroke-linecap=\"round\" stroke-linejoin=\"round\" stroke-width=\"2\" d=\"M7 7h10v10M7 17L17 7\"\u002F>",{"left":122,"top":122,"width":123,"height":123,"rotate":122,"vFlip":124,"hFlip":124,"body":531},"\u003Cpath fill=\"none\" stroke=\"currentColor\" stroke-linecap=\"round\" stroke-linejoin=\"round\" stroke-width=\"2\" d=\"m12 19l-7-7l7-7m7 7H5\"\u002F>",{"left":122,"top":122,"width":123,"height":123,"rotate":122,"vFlip":124,"hFlip":124,"body":533},"\u003Cpath fill=\"none\" stroke=\"currentColor\" stroke-linecap=\"round\" stroke-linejoin=\"round\" stroke-width=\"2\" d=\"M5 5a2 2 0 0 1 3.008-1.728l11.997 6.998a2 2 0 0 1 .003 3.458l-12 7A2 2 0 0 1 5 19z\"\u002F>",{"left":122,"top":122,"width":123,"height":123,"rotate":122,"vFlip":124,"hFlip":124,"body":535},"\u003Cpath fill=\"none\" stroke=\"currentColor\" stroke-linecap=\"round\" stroke-linejoin=\"round\" stroke-width=\"2\" d=\"M16 3a2 2 0 0 0-2 2v6a2 2 0 0 0 2 2a1 1 0 0 1 1 1v1a2 2 0 0 1-2 2a1 1 0 0 0-1 1v2a1 1 0 0 0 1 1a6 6 0 0 0 6-6V5a2 2 0 0 0-2-2zM5 3a2 2 0 0 0-2 2v6a2 2 0 0 0 2 2a1 1 0 0 1 1 1v1a2 2 0 0 1-2 2a1 1 0 0 0-1 1v2a1 1 0 0 0 1 1a6 6 0 0 0 6-6V5a2 2 0 0 0-2-2z\"\u002F>",1785920148418]