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difference it’s made. Few tell it better than Dr. Matthew Balerdi, a consultant imaging cardiologist running an independent echocardiography practice across three sites in the North of England.",[148,149,153,156],"story-quote",{"attribution":150,"image":151,"imageAlt":152},"Dr. Matthew Balerdi","\u002Fimages\u002Fcustomer-stories\u002Fmatthew-balerdi.webp","Dr. Matthew Balerdi, consultant imaging cardiologist",[144,154,155],{},"“Using HeartLab to work across multiple sites is truly transformative. I would say to a cardiologist still working on a legacy system, that with HeartLab your suffering is truly over.",[144,157,158],{},"“No seriously, HeartLab have won echo.”",[139,160,162],{"id":161},"running-a-modern-echo-service-without-the-enterprise-tag","Running a modern echo service without the enterprise tag",[144,164,165],{},"Dr. Balerdi spent most of his consultant career building and running one-stop echo clinics, including specialist services for congenital heart disease and heart disease in pregnancy. Different pathologies, but the same underlying workflow: appointment, echo, report, and getting the result to the right people.",[144,167,168],{},"When he left full-time NHS work to operate independently across multiple sites, he hit a wall that had nothing to do with medicine. “Buying an echo machine wasn’t the hard part; having a dependable system around it was,” he told us. Worklists, reporting, image storage, sharing, measurements, reliable distribution: the practical infrastructure of a modern echo service simply wasn’t available at a price or weight that made sense for an independent operator.",[144,170,171],{},"What he needed was a cloud-based platform that could handle the entire workflow end to end, without the enterprise price tag. That platform was HeartLab.",[139,173,175],{"id":174},"reducing-friction-for-patients-and-clinicians","Reducing friction for patients and clinicians",[144,177,178],{},"Before HeartLab, the friction was more than an inconvenience. It affected the patient.",[144,180,181],{},"Dr. Balerdi recalled an amateur athlete who came in for a simple check. The scan wasn’t normal, and Dr. Balerdi counselled him that day. But when the patient asked for a formal report, there was no way to produce one. The echo machine was never designed to generate reports, let alone send them to unconnected systems. Ultimately, there was a three-month delay between the patient receiving Dr. Balerdi’s opinion and obtaining a formal report for the scan.",[144,183,184],{},"“This was deeply painful for me and the patient,” he says. “The system friction really costs, and in the extreme can cost health and lives.”",[144,186,187],{},"With HeartLab, that problem disappeared overnight: “Patients now leave with the reports in hand, or in an email inbox of their choosing.”",[144,189,190],{},"The same friction plagued surgical MDTs. Echocardiography image transfer between organisations has long been, in his words, “a complete wild west” with no established process, images locked inside legacy systems that couldn’t export, and patients sometimes forced into repeat investigations at the surgical centre before their operation.",[144,192,193],{},"Now, a secure share link to the study in the HeartLab application can be generated and shared during MDTs. “The site is secure and they only have access to that set of images, not your entire system. Confidentiality and IT governance is maintained, and the patient can be discussed in the most timely way possible.”",[139,195,197],{"id":196},"imaging-data-from-every-site-accessible-anywhere","Imaging data from every site, accessible anywhere",[144,199,200],{},"Dr. Balerdi works across three separate organisations, each its own silo. “HeartLab now allows me to work across as many sites as I wish... it allows me to see images across my entire practice, not just from one site or another. It does not matter if the patient is seeing me in Scunthorpe, Hull, or Grimsby. I have complete access to them all.”",[144,202,203],{},"That continuity changes the consultation itself. Dr. Balerdi can pull up a patient’s previous echo alongside that day’s scan, take repeat measurements in front of them using HeartLab, and either reassure them their heart is unchanged, or show them precisely how a valve has progressed to the point where intervention is needed.",[144,205,206],{},"Additionally, the setup was quick and easy: HeartLab was connected to his echo cart within 30 minutes, and a full end-to-end echo solution, including integration with his practice EPR, Semble, was up and running within a couple of hours. “Support is superlative,” he adds. “They massively exceeded my expectations.”",[139,208,210],{"id":209},"leaving-behind-legacy-cardiac-reporting-systems","Leaving behind legacy cardiac reporting systems",[144,212,213],{},"When Dr. Balerdi was asked what he’d say to a private cardiologist still working on a legacy system, he doesn’t hesitate: “When I say your suffering is over, I really mean that you can create an end-to-end solution for echo... that can help you look after the patient, rather than you looking after the system as well.”",[144,215,216],{},"That’s why HeartLab exists and is launching in the UK.",{"title":218,"searchDepth":219,"depth":219,"links":220},"",2,[221,222,223,224,225],{"id":141,"depth":219,"text":142},{"id":161,"depth":219,"text":162},{"id":174,"depth":219,"text":175},{"id":196,"depth":219,"text":197},{"id":209,"depth":219,"text":210},"\u002Fimages\u002Fcustomer-stories\u002Frookery-healthcare-cover.webp","Dr. Matthew Balerdi performing an echocardiogram on a patient","Dr. Matthew Balerdi explains how his independent echocardiography practice uses HeartLab across three sites in the North of England for reporting, image access, and study sharing.","md","North of England, United Kingdom",{},"\u002Fcustomer-stories\u002Frookery-healthcare","2026-09-01",{"title":133,"description":228},"customer-stories\u002Frookery-healthcare","customer-story","7wTHW8I-jadMVIhEGSxidFzR32nybNmrZw9khsQkzy0",{"left":120,"top":120,"width":121,"height":121,"rotate":120,"vFlip":122,"hFlip":122,"body":239},"\u003Cpath fill=\"none\" stroke=\"currentColor\" stroke-linecap=\"round\" stroke-linejoin=\"round\" stroke-width=\"2\" d=\"M7 7h10v10M7 17L17 7\"\u002F>",1788293100758]